The Creative Transcription Manager Suite (CTMS) is the fastest and the most technology driven transcription automation software system available in the industry today.

It is the brainchild of Creative Innovations, which is the culmination of immense research into the transcription workflow process, which has brought it the features desired by transcriptionists and system managers alike. It adopts the very latest in software technologies to suit the requirements of the Transcription Industry.

The CTMS is the Transcription Automation System designed to make the transcription workflow process easier and remarkably faster. CTMS is fully integrated, enterprise-automation software that acts as an integral part of a transcription unit, which gives a complete voice and document management solution. Utilizing this software, the need for keeping several registers and glancing through numerous reports running into several rows of filenames and line counts can be eliminated.

Using CTMS, transcriptionists can easily gain access to the server and get a list of his/her task schedule for the day and they can retrieve files and send back documents for further proofreading/editing by a single mouse-click. Administrators can sit back and relax since they have the direct Web-server access from the Administration Console and complete control of dictation and documents. The Production Manager can control the whole workflow, right from downloading of the wave files to the uploading of the reports. The Graphical User Interface of Creative TMS provides easy and efficient way for creation and management of reports and documentation, and a fail-safe method for resource allocation, quality monitoring, file transfer management, MIS, report generation, transcription accounting.

• Web services SSL Client.
• Administration Console.
• Production Manager Console.
• Transcription Workstation Console.
• MIS Report Manager.
• MT Messenger.
• Creative Platform Integration.

CTMS is a platform independent software suite that provides guaranteed accuracy in transcription accounting and report generation. Accurate transcription accounting is a challenging task. There is no standard unit of measure set for content measurement for health information management (HIM) records. Also most of the software available in industry does not take care of dictation and transcription platform. For accurate measurement of amount of typing, systems needs to be part of current workflow of dictation and accounting process. The basic challenges that Creative Transcription Manager addresses are:

• Variety of typing platforms used by typist in transcription industry. To make sure correct handling of records, system must be capable of interfacing with all platforms. Creative Transcription Manager Suite is fully capable of fitting in any production environment possible.
• Integration with dictation and transcription system. HIM records managing and accounting is a continuous process which needs to be transparent with typist activities and transcription events. In order for system to accurately aware of changes and versions generated system needs to be part of production environment. Most of the systems in industry fail to handle this challenge. CTMS is specifically designed to deal with almost all dictation and transcription interfaces currently available in industry.